Privacy Policy
Summit Solutions ("we," "us," or "our") provides automated lead management systems for roofing contractors and other high-ticket home service businesses. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, our SMS/text messaging, phone calls, or our services.
1. Information We Collect
We may collect:
- Contact information you provide directly, such as your name, phone number, email address, and business details, when you book a demo, fill out a form on our website, or speak with us by phone.
- Communication data, including records of calls, texts, and emails exchanged between you and Summit Solutions, for service delivery and quality purposes.
- Technical information, such as browser type and general usage data, collected automatically when you visit our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to demo requests and inquiries
- Deliver and support our lead management and automation services
- Send appointment confirmations, reminders, and service-related updates by text, email, or phone
- Improve our website and services
- Comply with legal obligations
3. SMS and Phone Communication Consent
If you provide your phone number to Summit Solutions — whether through our website, a demo request, or a live conversation — you may receive text messages and/or phone calls related to your inquiry or our services, including appointment reminders, follow-up messages, and service updates. Message and data rates may apply. Message frequency varies.
Consent is not a condition of purchase. You may opt out of text messages at any time by replying STOP. Reply HELP for assistance. You can also contact us directly using the information below.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers we use to operate our business (such as our CRM and messaging platform), solely to deliver services to you
- Legal authorities, if required to comply with a law, regulation, or valid legal process
5. Data Retention
We retain your information for as long as necessary to provide our services and to comply with legal, accounting, or reporting obligations.
6. Your Choices
- Opt out of SMS communications at any time by replying STOP
- Request access to, correction of, or deletion of your personal information by contacting us below
7. Children's Privacy
Our services are intended for business owners and professionals. We do not knowingly collect information from individuals under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent update.